Parcel tracking

Effective Date: March, 19th 2025

At GotchaMart, we ensure that you can track your orders easily and in real time. We partner with ParcelsApp to provide a seamless tracking experience.

1. HOW TO TRACK YOUR ORDER

Once your order is shipped, you will receive an email with:

✅ Your tracking number

✅ A tracking link to monitor your package’s journey

You can track your order in :

1️⃣ Via ParcelsApp: https://parcelsapp.com/ – Simply enter your tracking number.

2. TRACKING UPDATES & DELIVERY STATUS

Your tracking status may show:

• Processing: Your order has been received and is being prepared for shipping.

• Shipped: The package is on its way to the carrier.

• In Transit: Your package is moving through the shipping network.

• Out for Delivery: The package is arriving soon.

• Delivered: Your order has reached its final destination.

📌 If your tracking information has not updated within 48 hours, please contact us.

3. DELIVERY DELAYS & ISSUES

• If your tracking shows delayed or stuck, wait 24-48 hours as updates may be slow.

• If your package is marked as delivered but you haven’t received it, check with neighbors or your local post office.

• If your package is lost or significantly delayed, contact us at hello@gotchamart.com, and we will assist you in filing a claim with the carrier.

4. CONTACT US

For any tracking-related questions, reach out to:

📍 Small Crowd LLC

🏢 2193 Joni DR, Layton, UT 84040, United States

📧 hello@gotchamart.com

📞 +1 (312) 319-8162