Privacy policy

Effective Date: March, 19th 2025

1. INTRODUCTION

At GotchaMart (“Company”, “we”, “our”, “us”), we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://www.gotchamart.com (the “Site”).

By using our Site, you consent to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our Site.

2. COMPANY INFORMATION

• Business Name: Small Crowd LLC

• Registered Address: 2193 Joni DR, Layton, UT 84040, United States

• Phone Number: +1 (312) 319-8162

• Email: hello@gotchamart.com

3. DATA WE COLLECT

We collect the following types of personal data:

3.1 Information You Provide

• Account details: Name, email address, phone number, billing/shipping address

• Order information: Products purchased, payment method (processed securely by third-party payment providers)

• Customer support data: Emails, messages, and feedback sent to us

3.2 Information Collected Automatically

When you visit our Site, we automatically collect:

• Device & browsing data: IP address, browser type, operating system

• Usage data: Pages visited, time spent, referral URLs

• Cookies & tracking technologies: See our Cookie Policy for details

3.3 Third-Party Data Sources

We may receive additional data from third parties, such as payment processors, analytics providers, and social media platforms.

4. HOW WE USE YOUR DATA

We use your personal data for the following purposes:

• To process and deliver your orders

• To manage your account and customer support requests

• To improve our Site, services, and user experience

• To send marketing communications (with your consent)

• To detect and prevent fraud or security issues

• To comply with legal obligations

5. LEGAL BASIS FOR DATA PROCESSING

We process your data based on the following legal grounds:

• Performance of a contract: To fulfill your orders and provide our services

• Legitimate interest: To improve our services, prevent fraud, and ensure security

• Legal obligation: To comply with tax, regulatory, and legal requirements

• Consent: For marketing and optional data collection (you can withdraw consent at any time)

6. DATA SHARING & THIRD PARTIES

We do not sell your personal data. However, we share your information with:

• Payment processors (Shopify Payments, PayPal, Stripe) to process transactions securely

• Shipping providers to deliver your orders

• Analytics & marketing partners (Google Analytics, Facebook Ads) to optimize our services

• Legal authorities if required by law or to prevent fraud

7. DATA RETENTION

We retain your personal data only as long as necessary for the purposes outlined in this policy:

• Order information: Retained for 3 years for tax and legal compliance

• Account data: Kept until you request deletion

• Marketing preferences: Stored until you opt out

8. YOUR RIGHTS (US CUSTOMERS)

If you are a resident of the United States, you may have the following rights depending on your state of residence:

• Right to Know: Request information about the categories and specific pieces of personal data we collect, use, and share.

• Right to Delete: Ask us to delete personal data we have collected about you.

• Right to Opt-Out: Opt out of the sale or sharing of your personal information (if applicable).

• Right to Non-Discrimination: You will not be discriminated against for exercising any of your privacy rights.

• Right to Correct: Request correction of inaccurate personal information.

To exercise these rights, email us at hello@gotchamart.com. We may verify your identity before fulfilling your request.

9. SECURITY MEASURES

We take appropriate security measures to protect your personal data, including:

• SSL encryption for secure transactions

• Secure data storage and restricted access

• Regular security audits

Despite our efforts, no online platform can guarantee 100% security, so please take necessary precautions when sharing personal data online.

10. COOKIES & TRACKING TECHNOLOGIES

We use cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings. For more details, see our Cookie Policy.

11. THIRD-PARTY LINKS

Our Site may contain links to external websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing any data.

12. CHILDREN’S PRIVACY

Our Site is not intended for children under 16 years old. We do not knowingly collect data from minors. If we become aware of such data collection, we will delete it immediately.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated “Effective Date”. Continued use of our Site after changes means you accept the revised policy.

14. CONTACT US

If you have any questions or requests regarding your personal data, please contact us:

📍 Small Crowd LLC

🏢 2193 Joni DR, Layton, UT 84040, United States

📧 hello@gotchamart.com

📞 +1 (312) 319-8162