Payment methods

Effective Date: March, 19th 2025

At GotchaMart, we offer secure and convenient payment options to ensure a smooth shopping experience. This policy outlines the accepted payment methods, security measures, and important information regarding transactions.

1. ACCEPTED PAYMENT METHODS

We accept the following payment methods:

1.1 Credit & Debit Cards

✅ Visa

✅ Mastercard

✅ American Express

✅ Maestro

✅ Discover

1.4 Bank Transfers (For bulk or special orders only)

• If you need to pay via direct bank transfer, please contact us at hello@gotchamart.com for details.

• Orders will only be processed once payment has been confirmed.

1.5 Gift Cards & Store Credit

✅ GotchaMart Gift Cards (if applicable)

✅ Store credit from previous returns or promotions

2. CURRENCY & TRANSACTION FEES

• All transactions on our site are processed in USD.

• Customers outside the UK may see currency conversions based on their local bank’s exchange rate.

• Some banks may charge foreign transaction fees—please check with your bank for details.

3. PAYMENT SECURITY

We take security seriously and use advanced encryption to protect your transactions:

🔒 SSL Encryption – Your payment details are securely transmitted.

🛡 PCI-DSS Compliance – All payment methods follow strict industry security standards.

🚫 No Payment Information Storage – GotchaMart does not store your card details.

4. FAILED OR DECLINED PAYMENTS

If your payment fails:

1️⃣ Check your card details – Ensure the information is entered correctly.

2️⃣ Verify your balance – Insufficient funds may cause the payment to fail.

3️⃣ Contact your bank – Some banks block international or online transactions.

4️⃣ Try a different payment method – Use an alternative card or PayPal.

If the issue persists, reach out to us at hello@gotchamart.com for assistance.

5. ORDER CONFIRMATION & BILLING

• Once payment is successful, you will receive an order confirmation email.

• If you do not receive confirmation within 60 minutes/hours, check your spam folder or contact us.

• Ensure your billing information matches your card details to avoid transaction errors.

6. FRAUD PREVENTION & VERIFICATION

• For security reasons, we may perform additional verification checks for high-value or suspicious orders.

• If verification is required, we will contact you via email. Orders that cannot be verified may be canceled and refunded.

• Any fraudulent transactions will be reported to the authorities.

7. REFUNDS & CHARGEBACKS

• Refunds are processed based on our Returns & Refunds Policy.

• Chargebacks due to unauthorized transactions should be reported to your bank immediately.

8. CONTACT US

For any payment-related inquiries, please contact:

📍 Small Crowd LLC

🏢 2193 Joni DR, Layton, UT 84040, United States

📧 hello@gotchamart.com

📞 +1 (312) 319-8162